Office location: Makati

Work setup: Full onsite

Schedule: Monday to Friday, Dayshift (Compressed Work)

Role Overview
The Accounts Receivable Officer oversees the end-to-end billing and collections process to ensure timely and accurate invoicing and efficient recovery of payments. The role supervises the billing and collections team, manages customer accounts, and works closely with internal stakeholders and clients to maintain healthy cash flow and minimize overdue receivables.

Qualifications

• Bachelors degree in Accounting, Finance, or a related field.
• CPA license is a plus, but not required.
• At least 3–5 years of experience in Accounts Receivable, particularly in billing and collections, with a minimum of 2 years in a supervisory capacity.
• Certified Public Accountant (CPA) designation is an advantage.
• Strong knowledge of accounts receivable processes, billing operations, and credit control practices.
• Proficiency in MS Office, particularly Excel; experience with ERP systems (e.g., SAP, Oracle, NetSuite) is an advantage.
• Demonstrates strong leadership, organizational, analytical, and problem-solving skills, with high attention to detail and accuracy.

Key Responsibilities

• Oversee billing operations, ensuring invoices are accurately prepared and issued in accordance with contracts, sales orders, or service agreements, including correct tax application and complete supporting documentation.
• Manage collections activities by monitoring accounts receivable aging, implementing collection strategies, and addressing escalated collection issues, including negotiating payment arrangements when necessary.
• Supervise and guide the billing and collections team by assigning tasks, monitoring productivity, providing coaching and feedback, and fostering a results-oriented and customer-focused work environment.
• Coordinate with clients and internal departments to resolve billing disputes, reconcile accounts, clarify payment terms, and address payment-related concerns while maintaining strong client relationships.
• Prepare and analyze reports related to billing accuracy, collections performance, and AR aging, while ensuring compliance with financial policies, contractual obligations, and regulatory requirements.
• Support month-end closing and audit activities, ensuring proper documentation and accurate financial records.
• Drive process improvements by identifying opportunities to enhance billing accuracy, strengthen collection efficiency, and leverage automation or technology for more effective AR management.