Learning & Development (L&D) Manager | Telco Industry
Job Description:
Work Setup: Monday - Friday, Dayshift; Full Onsite
Location: Pasig
Industry: Telecommunications
Key Responsibilities:
- Lead the end-to-end Learning and Development (L&D) function, including training needs analysis, program design, delivery, evaluation, and continuous improvement.
- Develop and implement learning strategies that support business objectives, workforce capability building, and organizational growth.
- Design and oversee leadership development, functional skills training, onboarding, and career development programs across the organization.
- Manage learning operations, budgets, vendors, learning technologies, and training effectiveness metrics to ensure quality and impact.
- Lead and develop the L&D team while partnering with business leaders to identify capability gaps and build targeted learning solutions.
Qualifications:
- Bachelor’s degree in Human Resources, Psychology, Education, Business Administration, or a related field; postgraduate studies are a plus.
- Proven end-to-end Learning & Development experience, from needs analysis to program evaluation.
- At least 8 years of L&D experience, including 5 years in a people management role.
- Strong background in leadership development, capability building, and learning technologies.
- Excellent stakeholder management, facilitation, project management, and analytical skills, preferably in a fast-paced industry.